Volume 7(1), 2019
Is Platform Capitalism Sustainable? Digital Business Models, On-Demand Labor, and Economic Growth
ABSTRACT. I use a substantial body of theoretical and empirical research on the sustainability of platform capitalism, and building my argument by drawing on data collected from BloombergOpinion, Bureau of Labor Statistics, Edelman Intelligence, Gallup, MBO Partners, SAP SE, Upwork, and U.S. Census ..
Consumer Attitudes and Behaviors in the Technology-Driven Sharing Economy: Motivations for Participating in Collaborative Consumption
ABSTRACT. Following recent research on consumer attitudes and behaviors in the technology-driven sharing economy, we have identified and provided empirical evidence on motivations for participating in collaborative consumption. Using and replicating data from Ardent Partners, BBC, BloombergOpinion, ..
Customer Value Co-Creation Behavior in the Online Platform Economy
ABSTRACT. This research synthesizes existing studies and investigates customer value co-creation behavior in the online platform economy. Building my argument by drawing on data collected from Atlas, BLS, Deloitte, D&S, Edelman Intelligence, GAO, JPMorgan Chase Institute, Upwork, and YouGov Omni..
Making Decisions in Collaborative Consumption: Digital Trust and Reputation Systems in the Sharing Economy
ABSTRACT. This article reviews and advances existing literature concerning digital trust and reputation systems in the sharing economy. Building our argument by drawing on data collected from Edelman Intelligence, EY, Morning Consult, RSA/Ipsos MORI, Upwork, and YouGov Omnibus, we performed analyses..
Customer Loyalty in the Sharing Economy Platforms: How Digital Personal Reputation and Feedback Systems Facilitate Interaction and Trust between Strangers
ABSTRACT. We inspect the relevant literature on customer loyalty in the sharing economy platforms, providing both quantitative evidence on trends and numerous in-depth empirical examples. Using and replicating data from BBC, Business Insider Intelligence, CIPD, Consultancy.uk, Full Fact, Kalido, One..